Job Summary:

The Business Analyst is responsible for analyzing and improving business processes, identifying business needs, and finding technological solutions to business problems. The BA works closely with stakeholders to understand their business needs, gather and document requirements, and translate these into functional specifications for IT systems.

Key Responsibilities:

• Requirements Gathering and Documentation:

  • Conduct interviews, workshops, and surveys to gather business requirements.
  • Document detailed business and system requirements using appropriate templates and tools.
  • Create and maintain functional specifications, use cases, user stories, and process flow diagrams.

• Data Analysis:

  • Analyze business processes and workflows to identify inefficiencies and areas for improvement.
  • Use data modeling techniques to identify ways in which an organization can operate more effectively.
  • Prepare reports and presentations based on analysis findings for stakeholders.

• Stakeholder Engagement:

  • Serve as a liaison between business stakeholders and the IT department.
  • Communicate effectively with stakeholders to understand their needs and ensure that proposed solutions meet those needs.
  • Facilitate meetings and workshops with stakeholders to gather requirements and discuss potential solutions.

• Project Management Support:

  • Assist in project planning, execution, and tracking of project milestones.
  • Provide support in developing project documentation, including project plans, status reports, and risk assessments.
  • Work with project managers to ensure that projects are delivered on time and within budget.

• Solution Assessment and Validation:

  • Evaluate potential solutions to ensure that they meet business requirements.
  • Participate in testing activities to validate that the solutions meet the defined requirements.
  • Assist in the development of training materials and conduct training sessions for end-users.

• Continuous Improvement:

  • Identify opportunities for business process improvement and automation.
  • Stay up-to-date with industry trends and best practices in business analysis and technology.
  • Recommend new technologies or processes to improve business operations.

Qualifications:

• Education:

  • Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
  • Professional certifications (e.g., CBAP, PMI-PBA) are a plus.

• Experience:

  • Minimum of 3-5 years of experience in business analysis or a related field.
  • Experience with business process modeling and improvement methodologies.
  • Experience with software development lifecycle (SDLC) and Agile methodologies is preferred.

• Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in business analysis tools such as Microsoft Visio, JIRA, Confluence, or similar.
  • Ability to manage multiple tasks and projects simultaneously.
  • Strong attention to detail and organizational skills.
  • Proficient in data analysis and visualization tools such as Excel, Tableau, or Power BI.

Working Conditions:

• This position typically involves working in an office environment.
• May require occasional travel to meet with stakeholders or attend industry conferences.
• Flexibility to work remotely, depending on company policy.

Additional Information:

• This role requires a proactive and results-oriented individual who can work independently as well as part of a team.
• The successful candidate will have a strong business acumen and the ability to understand and anticipate the needs of the business.